Orlando Vacation Home Rentals FAQ's (Frequently Asked Questions)

  1. 1 What is a vacation rental?
  2. 2 Why Homes4uu ?
  3. 3 How long has Homes4uu been in business?
  4. 4 Is Homes4uu licensed by the state of Florida?
  5. 5 What are your office hours?
  6. 6 How close are the homes and condos to Disney World?
  7. 7 Is it like a timeshare? Is any ownership involved?
  8. 8 Do we have to take a timeshare tour to get these great rates?
  9. 9 How will I receive my confirmation and arrival instructions from Homes4uu?
  10. 10 Do you offer group rates and planning?
  11. 11 What is required to make a reservation?
  12. 12 When is Check-in & Check-out time?
  13. 13 How many people are allowed to stay in each home?
  14. 14 Are the pools heated?
  15. 15 Do you allow pets?
  16. 16 Is there air conditioning and heat?
  17. 17 Is there a fully equipped kitchen in the property?
  18. 18 Is there a telephone at the property?
  19. 19 Are linens and towels provided?
  20. 20 Are the properties cleaned daily?
  21. 21 Are the properties Non-Smoking?
  22. 22 Are there cleaning supplies?
  23. 23 Do you offer Travel Insurance?
  24. 24 What is your cancellation policy?
  25. 25 What will I be responsible for when we check out?
  26. 26 Is there shopping near by?
  27. 27 Is there transportation to the parks?
  28. 28 Why would I stay in a vacation rental during my next trip to Orlando?
  29. 29 What is there to do in a vacation home?
  30. 30 What types of homes are available to travelers?
  31. 31 Are the homes individually owned?
  32. 32 How do I find the right vacation home for me?
  33. 33 How do I make a reservation? Is it secure?
  34. 34 Do visitors have to stay for long periods of time?
  35. 35 What is the difference between renting from a management company and renting directly from a homeowner?
  36. 36 If I have questions during my stay, do I have someone I can call for assistance?
  37. 37 When renting a vacation home, will I receive concierge services, like room service, spa treatments, etc.?
  38. 38 Is a daily housekeeping service available?
  39. 39 Economically, how does a vacation rental compare to a hotel stay?
  40. 40 What if I need wheelchair accessibility?
  41. 41 May I bring my pets?
  42. 42 What if I want to stock my vacation home rental with food and snacks?
  43. 43 How do I check-in to my vacation rental once I’ve arrived in Orlando? Is there a designated check-in and check out time?
  44. 44 Will I have Internet access and cable television?
  45. 45 How can I get to and from the theme parks and the airport?
  46. 46 Are vacation homes rated for their quality and services?

Q
What is a vacation rental?
A

Vacation rental homes are a growing lodging option for travelers in the Orlando area and across the world. Representing a wonderful value for families and groups, vacation rentals allow travelers visiting the destination to stay under one roof while providing considerably more space and, in many instances, amenities not found in one’s own home.

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Q
Why Homes4uu ?
A

Homes4uu you has been successfully renting vacation homes in the Central Florida / Disney area since 1998 —  Much of our business is families that have been staying with us year after year for many years or referrals.  If you are in the process of choosing a company to assist you with your vacation plans, consider our affiliation with Kissimmee Guest Services.  Considered one of the top companies selling attraction tickets, KGS has also been servicing the Central Florida area for over 15-years.  They will assist you in choosing the correct ticket or ticket packages and personally deliver them to your home.

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Q
How long has Homes4uu been in business?
A

Homes4uu was started in 1998 as an Orlando vacation homes and condo rental company. Homes4uu has expanded and also offers, vacation homes and vacation rentals in New Smyrna Beach FL, Naples FL and Kissimmee. Homes4uu is considered to be one of the most well respected vacation rental firms in the area.

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Q
Is Homes4uu licensed by the state of Florida?
A

Yes, Homes4uu is licensed & bonded by the state of Florida. We are also members in good standing with the Orlando Better Business Bureau. Click the following link to see a list of our professional affiliations,Orlando vacation rentals.

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Q
What are your office hours?
A

Our office hours are from 8AM to 8:00 pm – 7 days a week.

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Q
How close are the homes and condos to Disney World?
A

All Homes4uu homes are within 10-15 minutes from Disney. They are located in only the best, up-scale residential communities surrounding the Disney Resort area. 

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Q
Is it like a timeshare? Is any ownership involved?
A

Vacation rentals are not like timeshares, as they don’t involve any type of ownership, maintenance fees, or commitments of any sort. Travelers can simply rent a vacation home for their getaway, much like a traditional hotel’s reservation and check-in process.

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Q
Do we have to take a timeshare tour to get these great rates?
A

No. We are not in anyway affiliated with time share. The homes and condos are all individually owned by people just like you. This has nothing to do with timeshare at all.

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Q
How will I receive my confirmation and arrival instructions from Homes4uu?
A

You will receive a reservation confirmation email within 24 hours of making your reservation. Expect a second email with arrival instructions 2 weeks prior to your arrival. If you have not received these emails and you have adjusted your spam filters, please contact a reservations agent at 1-888-746-5446 or 1-407-847-5330. 

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Q
Do you offer group rates and planning?
A

Homes4uu has successfully managed hundreds of family & corporate groups over the years. Homes4uu always keeps the groups close together & one community and handles all the minor details of your group booking.

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Q
What is required to make a reservation?
A

When ready to confirm your reservation you may either book online or call to speak with one of our reservations agent TOLL FREE: 1-888-746-5446. Homes4uu requires one night’s room and tax to confirm. The remaining balance is processed 30-45 DAYS prior to arrival depending on the type home.  We strongly encourage to check this policy with other companies you may be considering as most request $300 to $400 as a deposit – non refundable.

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Q
When is Check-in & Check-out time?
A

Your home will be available for Check-in at 4:00 p.m. An early check-in can be coordinated for an additional fee. Check out time is 10:00 a.m. Typically, vacation homes take more time than cleaning a normal hotel room — This is the reason for the 10AM checkout as the next guest checks in at 4PM.

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Q
How many people are allowed to stay in each home?
A

By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children.

The following outlines the maximum occupancy for each home, unless otherwise posted:

  • 2 bedroom sleeps maximum of 6 
  • 3 bedroom sleeps maximum of 8 
  • 4 bedroom sleeps maximum of 10 
  • 5 bedroom sleeps maximum of 12 
  • 6 bedroom sleeps maximum of 14 
  • 7 bedroom sleeps maximum of 16
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Q
Are the pools heated?
A

You may heat the pool for a nominal fee.

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Q
Do you allow pets?
A

Homes4uu does allow pets. There is a $100.00 non refundable pet fee.

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Q
Is there air conditioning and heat?
A

All homes and condos do come fully equipped with central heat and air.

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Q
Is there a fully equipped kitchen in the property?
A

Yes, every vacation home, town home and condo has a fully equipped kitchen including:

  • Refrigerator 
  • Stove 
  • Microwave 
  • Dishwasher 
  • Coffee Maker 
  • Pots & Pans 
  • Dishes, glasses, silverware and cooking utensils 
  • Washer and Dryer 
  • Iron and ironing board 
  • Vacuum Cleaner, Broom and Dust Pan
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Q
Is there a telephone at the property?
A

Yes, there is a telephone at every vacation home or condo. Local calls are free and long distance calls require a calling card or credit card number for usage. For security reasons, the telephone numbers to the properties is not given until the morning of check-in.

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Q
Are linens and towels provided?
A

Yes, there are linens and towels provided in each home.

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Q
Are the properties cleaned daily?
A

No, the vacation home is cleaned before your arrival and after your departure. You can request Mid-stay clean at an additional charge. A Mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.

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Q
Are the properties Non-Smoking?
A

Yes, all of our properties are Non-Smoking. Smoking is permitted outside of the property only.

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Q
Are there cleaning supplies?
A

We do not leave any chemicals in the home but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the property. There are starter paper products in the home; however you will be responsible for your other needs there after. 

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Q
Do you offer Travel Insurance?
A

Yes! You may visit our website, and click the button for “travel insurance” which is provided by AIG Travel Guard, one of the most well respected companies in the industry offering TRAVEL INSURANCE.

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Q
What is your cancellation policy?
A

This is an excellent question and one we suggest you ask all companies that you may be considering for your Central Florida vacation. Homes4uu cancel policy varies depending on the size home & generally is 30 days. Refer to your agreement regarding actual cancel policy.  Most other companies charge up to $300-$400 dollars as a deposit – often, non-refundable at all.

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Q
What will I be responsible for when we check out?
A

We request that you simply return the keys to the appropriate check in location. Instructions will be sent to you in advance and/or in the home.

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Q
Is there shopping near by?
A

Yes, you have local shopping, restaurants and store within just minutes of all of our properties.

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Q
Is there transportation to the parks?
A

Since the homes are located in normal residential communities, scheduled transportation is not permitted by the communities. Homes4uu does however, offer great rates through Avis and Dollar Rental car which do provide great discounts to our guests. Please check our website for more information.  Certain condominium resorts we offer do offer transportation to the Walt Disney World Resort area.

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Q
Why would I stay in a vacation rental during my next trip to Orlando?
A

Many guests choose to stay in a vacation rental for a combination of reasons — value, location, privacy, amenities and overall comfort and convenience. In a vacation rental, travelers are able to reserve a fully furnished home with multiple bedrooms and bathrooms underneath one roof, rather than reserving multiple hotel rooms. Visitors enjoy their own private, screened-in pools, as well as a full kitchen in-home, and often in-home game rooms, billiard tables, home movie theaters, and more. Most vacation rentals are also located within minutes of major Orlando attractions.

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Q
What is there to do in a vacation home?
A

There are amenities available in-home to fit every travelers’ recreational lifestyle. Orlando Vacation rental visitors boast access to their own private pools, spas, and patios, as well as multiple televisions, barbeque grills, DVD players, and often wireless internet access, stand-up arcade games, billiard and air hockey tables, PlayStation® and Xbox game systems.

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Q
What types of homes are available to travelers?
A

Property managers offer fully furnished vacation rentals to travelers and their families nearby to all of Orlando’s major attractions, including private pool homes, condos, and two-story town homes. Orlando Vacation rentals are available from two to seven bedrooms (1,050 – 4,000 square feet.) and up to six bathrooms, all under one roof. Many vacation rentals also come equipped with extra amenities for private recreation in-home, including game rooms, billiard tables, and/or home movie theatres with cinema-style seating.

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Q
Are the homes individually owned?
A

Nearly all vacation rental homes available in the Orlando area are privately owned. Many rental homes are overseen by property management companies, who manage the home rental, maintenance and administration process for individual homeowners and, in some instances, assist in the purchase and sale of homes.

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Q
How do I find the right vacation home for me?
A

A variety of industry associations have made it easy for travelers to find their ideal vacation rental among the more than 25,000 currently available in the Orlando area. Guests can visit each of these websites personally, and can often virtually tour a variety of homes and available amenities, then book conveniently and securely online or by phone.

Travelers can be assured that members of the above associations have made a commitment to uphold each organization’s code of ethics and business practices. This ensures guests are provided a quality lodging experience. Travelers are also encouraged to look for third-party endorsements on the websites of rental management companies, including approval from AAA, as well as membership in industry associations and the Better Business Bureau.

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Q
How do I make a reservation? Is it secure?
A

Booking a vacation rental is a convenient and secure process as many vacation rental companies offer both secure phone and Internet reservations systems. Guests can often view photos and amenities of individual homes prior to booking, making it easier for travelers to find a home to fit their specific needs.

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Q
Do visitors have to stay for long periods of time?
A

Some vacation rental management companies require a minimum stay for reservations. Guests can contact the management company’s customer service team or website for further information and to confirm.

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Q
What is the difference between renting from a management company and renting directly from a homeowner?
A

When renting from a management company, guests enjoy additional benefits and services that are not typically offered by single homeowners, including a 24-hour customer service contact, concierge services, housekeeping, partnerships with local vendors, and sometimes the ability to search and reserve a home securely online. If a vacation home is not managed, the individual homeowner is responsible for the property’s maintenance, upkeep, and the customer service offered to renters, often as an absentee owner from other states or even countries abroad. Management companies handle all of this for individual homeowners, ensuring consistency and quality in both customer service and the level of accommodations.

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Q
If I have questions during my stay, do I have someone I can call for assistance?
A

Many area management companies offer an emergency contact that guests can call 24 hours a day, seven days a week, for questions, maintenance issues, and more. Be sure to inquire about any guest services phone numbers or contacts upon check-in to your home.

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Q
When renting a vacation home, will I receive concierge services, like room service, spa treatments, etc.?
A

Guests experience all the benefits of a traditional hotel stay with many additional amenities, including a concierge, as well as options for in-home massages, spa treatments, a personal chef to cook meals, pre-arrival grocery delivery services, child care, and more. Most vacation rental management companies also boast partnerships with local vendors to offer guests discounts on tickets to Orlando attractions, golf courses, as well as special rates on car and equipment rentals, to name a few.

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Q
Is a daily housekeeping service available?
A

While each vacation rental is thoroughly cleaned and prepared for guests’ arrivals, management companies often offer mid-stay housekeeping services, upon request, for an additional fee. It is recommended that visitors inquire directly with their vacation home’s reservations team for further information.

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Q
Economically, how does a vacation rental compare to a hotel stay?
A

Vacation rentals often provide huge cost savings by allowing guests to make just one reservation, rather than multiple, for a group or family. Rates for some three-bedroom Orlando vacation homes start at just $120 per night, but sleep up to eight travelers versus just one or two. Having a fully equipped kitchen in-home also offers great value to travelers who want to save on the costs associated with dining out for every meal.

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Q
What if I need wheelchair accessibility?
A

Many Central Florida vacation rental companies offer wheelchair-accessible accommodations that are approved by the Americans with Disabilities Act (ADA). Please inquire with individual companies prior to your reservation for additional information, accessibility details, recommendations, and specific property amenities.

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Q
May I bring my pets?
A

A variety of homes managed by Central Florida vacation rental managers are pet-friendly, and some even offer welcome packages for guests’ favorite four-legged friends. Pet deposits and breed restrictions may apply.

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Q
What if I want to stock my vacation home rental with food and snacks?
A

There are a variety of supermarkets nearby to each vacation rental community for guests who wish to have their favorite snacks and meals on-hand and in-home. Many companies also offer guests the ability to pre-order groceries online to be delivered prior to their arrival.

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Q
How do I check-in to my vacation rental once I’ve arrived in Orlando? Is there a designated check-in and check out time?
A

Some rental companies offer a central office nearby to their vacation rentals for convenient check in, pickup of guests’ keys, information about the area, and more. Others offer pre-arrival check-in, providing information electronically prior to guests’ arrival, including directions to/from the airport and local highways, maps of the area, a key-code for entry to the home, Orlando vacation ideas, and more. And yes, consistent with most Orlando area hotels and resorts, vacation rental companies do designate a specific check-in and checkout time. Early or late arrivals and departures may also be requested.

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Q
Will I have Internet access and cable television?
A

Vacation rentals are furnished with cable television, DVD players and multiple TV sets, and many are equipped with free wireless Internet access. Several local companies additionally offer complimentary usage of computers and connection to the Internet at central guest office locations.

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Q
How can I get to and from the theme parks and the airport?
A

If driving to the Orlando area, each vacation rental management company can provide convenient directions to and from the attractions, airport, nearby services, shopping, beaches, and more. For those arriving by air, many member companies have established partnerships with local vendors to offer discounted car rental rates. Information may appear on member Web sites, and for additional information and rates, guests can contact association members directly.

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Q
Are vacation homes rated for their quality and services?
A

AAA has historically rated many Orlando area vacation rentals based on their level of lodging excellence, as well as the features and amenities offered. The highest AAA Rating that a vacation rental can achieve is three coveted Diamonds. Other sports associations and tourism groups have also offered their stamp of approval for various companies, which can be found on each of their respective Web sites.

Vacation rental companies themselves also designate specific levels of accommodations, the highest usually including homes with up to seven bedrooms and valuable added features like home movie theaters, arcade rooms, designer furnishings, and more.

PREPAID HOME / ACCOMMODATION RESERVATIONS

Note that Homes4uu Vacation Homes pre-negotiates room rates with our suppliers to facilitate the booking of your reservations. You acknowledge that Homes4uu Vacation Homes provides services to facilitate each reservation for a consideration or facilitation fee. The room / home rate displayed on the website is a combination of the pre-negotiated room rate for rooms / homes reserved by Homes4uu Vacation Homes on your behalf and the facilitation / service fee retained by Homes4uu Vacation Homes for their services. You authorize Homes4uu Vacation Homes to book reservations for the total reservation price, which includes the room rate displayed on the website, plus tax recovery charges and service fee and any Homes4uu Vacation Homes service charges. You agree that your credit card will be charged by Homes4uu Vacation Homes for the total reservation price. Upon submitting your reservation request you authorize Homes4uu Vacation Homes to facilitate hotel / home reservations on your behalf, including making necessary payments with suppliers.

You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, Homes4uu Vacation Homes does not collect taxes for remittance to applicable taxing authorities “in certain counties” and the tax recovery charges on prepaid hotel & home transactions are a recovery of the estimated local taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that Homes4uu Vacation Homes pays to the hotel / home supplier for taxes due on the hotel’s rental rate for the room / home. The hotel / home suppliers invoice Homes4uu Vacation Homes for tax amounts.

The hotel / home suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. Homes4uu Vacation Homes does represent themselves as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by Homes4uu Vacation Homes for their services vary based on the amount and type of hotel / home reservation.

You may cancel or change your prepaid hotel / home reservation however, you will be charged the cancellation or change fee as indicated on the confirmation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel / home you reserved, which varies by accommodation you will be subject to a charge as noted on the confirmation. This could include applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than 30 days prior to arrival.

You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels / homes do not permit changes to or cancellations of reservations after they are made, as indicated on yhour confirmation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

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Contact Us:

Mailing Address
1120 Mann Street
Kissimmee, FL, 34741

Phone:
(407) 847-5330

Se Habla Espanol:
(407) 928-3883

Fax:
(407) 847-5466

Email us at:
info@homes4uu.com