FAQ's (Frequently Asked Questions)
How
long has Homes4uu been in business?
Homes4uu is celebrating it's 10th year of business in the vacation rental
business in Central Florida. Homes4uu is considered to be one of the
most well respected vacation rental firms in the area.
Is
Homes4uu licensed by the state of Florida?
Yes, Homes4uu is licensed & bonded by the state of Florida. We are
also members in good standing with the Orlando Better Business Bureau.
To see a list of our professional affiliations, please
click here.
What
are your office hours?
Our office hours are from 8:30 am to
8:00 pm Monday - Friday.
How close are the homes and condos to Disney World?
All Homes4uu homes are within 7-12 minutes
from Disney. They are located in only the best, up-scale residential
communities surrounding the Disney Resort area.
Do we have to take a timeshare tour to get these great rates?
No. We are not in anyway affiliated with time share. The homes and condos
are all individually owned by people just like you. This has nothing
to do with timeshare at all.
How
will I receive my confirmation and arrival instructions from Homes4uu?
You will receive a reservation confirmation email within 24 hours of
making your reservation. Expect a second email with arrival instructions
after your final payment has been applied to the reservation, 2 weeks
prior to your arrival. If you have not received these emails and you
have adjusted your spam filters, please contact a reservations agent
at 1-888-746-5446 or 1-407-847-5330.
Do
you offer group rates and planning?
Homes4uu has successfully managed hundreds of family & corporate
groups over the years. Homes4uu always keeps the groups close together
& one community and handles all the minor details of your group
booking.
What
is required to make a reservation?
When ready to confirm your reservation you may either book online or
call to speak with one of our reservations agent TOLL FREE: 1-888-746-5446.
Homes4uu requires one night’s room and tax to confirm. The remaining
balance is processed 7 -14 days prior to your arrival.
When is Check-in & Check-out time?
Your home will be available for Check-in at 4:00 p.m. An early check-in
can be coordinated for an additional fee. Check out time is 10:00 a.m.
Typically, vacation homes take more time than cleaning a normal hotel
room -- This is the reason for the 10AM checkout as the next guest checks
in at 4PM.
How
many people are allowed to stay in each home?
By state law, occupancy may not exceed what is posted for each home.
Maximum occupancy includes infants and children.
The
following outlines the maximum occupancy for each home, unless otherwise
posted:
2
bedroom sleeps maximum of 6
3 bedroom sleeps maximum of 8
4 bedroom sleeps maximum of 10
5 bedroom sleeps maximum of 12
6 bedroom sleeps maximum of 14
7 bedroom sleeps maximum of 16
Are
the pools heated?
You may heat the pool for a nominal fee.
Do
you allow pets?
Homes4uu does allow pets. There is a $100 non refundable pet fee.
Is
there air conditioning and heat?
All homes and condos do come fully equipped with central heat and air.
Is there a fully equipped kitchen in the
property?
Yes, every vacation home, town home and condo has a fully equipped kitchen
including:
Refrigerator
Stove
Microwave
Dishwasher
Coffee Maker
Pots & Pans
Dishes, glasses, silverware and cooking utensils
Washer and Dryer
Iron and ironing board
Vacuum Cleaner, Broom and Dust Pan
Is
there a telephone at the property?
Yes, there is a telephone at every vacation home or condo. Local calls
are free and long distance calls require a calling card or credit card
number for usage. For security reasons, the telephone numbers to the
properties is not given until the morning of check-in.
Are
linens and towels provided?
Yes, there are linens and towels provided in each home.
Are
the properties cleaned daily?
No, the vacation home is cleaned before your arrival and after your
departure. You can request Mid-stay clean at an additional charge. A
Mid-stay clean includes: washing all sheets and towels, cleaning all
bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and
refreshing your starter paper products.
Are
the properties Non-Smoking?
Yes, all of our properties are Non-Smoking. Smoking is permitted outside
of the property only.
Are
there cleaning supplies?
We do not leave any chemicals in the home but there is a washing machine,
dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board
in the property. There are starter paper products in the home; however
you will be responsible for your other needs there after.
Do you offer Travel Insurance?
Yes! You may visit our website, and click the button for "travel
insurance" which is provided by AIG Travel Guard, one of the most
well respected companies in the industry offering TRAVEL INSURANCE.
What
is your cancellation policy?
This is an excellent question and one we suggest you ask all companies
that you may be considering for your Central Florida vacation. Homes4uu
allows you to cancel up to 15 days of arrival with FULL REFUND less
a $35 processing fee. Most other companies charge up to $300-$400 dollars
as a deposit - often, non-refundable at all.
What
will I be responsible for when we check out?
We request that you simply return the keys to the appropriate check
in location. Instructions will be sent to you in advance and/or in the
home.
Is
there shopping near by?
Yes, you have local shopping, restaurants and store within just minutes
of all of our properties.
Is
there transportation to the parks?
Since the homes are located in normal residential communities, scheduled
transportation is not permitted by the communities. Homes4uu does however,
offer great rates through Avis and Dollar Rental car which do provide
great discounts to our guests. Please check our website for more information.