Vacation Home Rentals FAQ's (Frequently Asked Questions)
is a vacation rental?
rental homes are a growing lodging option for travelers
in the Orlando area and across the world. Representing a
wonderful value for families and groups, vacation rentals
allow travelers visiting the destination to stay under one
roof while providing considerably more space and, in many
instances, amenities not found in one’s own home.
you has been successfully renting vacation homes in the
Central Florida / Disney area since 1998 -- Much of
our business is families that have been staying with us
year after year for many years or referrals. If you
are in the process of choosing a company to assist you with
your vacation plans, consider our affiliation with Kissimmee
Guest Services. Considered one of the top companies
selling attraction tickets, KGS has also been servicing
the Central Florida area for over 10-years. They will
assist you in choosing the correct ticket or ticket packages
and personally deliver them to your home.
long has Homes4uu been in business?
Homes4uu was started in 1998 as an
Orlando vacation homes and condo rental
company. Homes4uu has expanded and also offers, vacation
homes and vacation rentals in New Smyrna Beach FL, Naples
FL and Kissimmee. Homes4uu is considered to be one of the
most well respected vacation rental firms in the area.
Homes4uu licensed by the state of Florida?
Yes, Homes4uu is licensed & bonded
by the state of Florida. We are also members in good standing
with the Orlando Better Business Bureau. Click the following
link to see a list of our professional affiliations, Orlando
are your office hours?
Our office hours are from 8:30 am to 8:00 pm -
7 days a week.
How close are the homes and condos to Disney World?
All Homes4uu homes are within 7-12 minutes from
Disney. They are located in only the best, up-scale residential
communities surrounding the Disney Resort area.
Is it like a timeshare? Is any ownership involved?
rentals are not like timeshares, as they don’t involve
any type of ownership, maintenance fees, or commitments
of any sort. Travelers can simply rent a vacation home for
their getaway, much like a traditional hotel’s reservation
and check-in process.
we have to take a timeshare tour to get these great rates?
No. We are not in anyway affiliated
with time share. The homes and condos are all individually
owned by people just like you. This has nothing to do with
timeshare at all.
will I receive my confirmation and arrival instructions
You will receive a reservation confirmation
email within 24 hours of making your reservation. Expect
a second email with arrival instructions 2 weeks prior to
your arrival. If you have not received these emails and
you have adjusted your spam filters, please contact a reservations
agent at 1-888-746-5446 or 1-407-847-5330.
you offer group rates and planning?
Homes4uu has successfully managed
hundreds of family & corporate groups over the years.
Homes4uu always keeps the groups close together & one
community and handles all the minor details of your group
is required to make a reservation?
When ready to confirm your reservation
you may either book online or call to speak with one of
our reservations agent TOLL FREE: 1-888-746-5446. Homes4uu
requires one night’s room and tax to confirm. The
remaining balance is processed 7 -14 days prior to your
arrival. We strongly encourage to check this policy with
other companies you may be considering as most request $300
to $400 as a deposit - non refundable.
When is Check-in & Check-out
Your home will be available for Check-in
at 4:00 p.m. An early check-in can be coordinated for an
additional fee. Check out time is 10:00 a.m. Typically,
vacation homes take more time than cleaning a normal hotel
room -- This is the reason for the 10AM checkout as the
next guest checks in at 4PM.
many people are allowed to stay in each home?
By state law, occupancy may not exceed
what is posted for each home. Maximum occupancy includes
infants and children.
following outlines the maximum occupancy for each home,
unless otherwise posted:
bedroom sleeps maximum of 6
3 bedroom sleeps maximum of 8
4 bedroom sleeps maximum of 10
5 bedroom sleeps maximum of 12
6 bedroom sleeps maximum of 14
7 bedroom sleeps maximum of 16
the pools heated?
You may heat the pool for a nominal
you allow pets?
Homes4uu does allow pets. There is
a $100.00 non refundable pet fee.
there air conditioning and heat?
All homes and condos do come fully
equipped with central heat and air.
Is there a fully equipped
kitchen in the property?
Yes, every vacation home, town home
and condo has a fully equipped kitchen including:
Pots & Pans
Dishes, glasses, silverware and cooking utensils
Washer and Dryer
Iron and ironing board
Vacuum Cleaner, Broom and Dust Pan
there a telephone at the property?
Yes, there is a telephone at every
vacation home or condo. Local calls are free and long distance
calls require a calling card or credit card number for usage.
For security reasons, the telephone numbers to the properties
is not given until the morning of check-in.
linens and towels provided?
Yes, there are linens and towels provided
in each home.
the properties cleaned daily?
No, the vacation home is cleaned before
your arrival and after your departure. You can request Mid-stay
clean at an additional charge. A Mid-stay clean includes:
washing all sheets and towels, cleaning all bathrooms, kitchen
area, vacuum and dusting, sweeping and mopping and refreshing
your starter paper products.
the properties Non-Smoking?
Yes, all of our properties are Non-Smoking.
Smoking is permitted outside of the property only.
there cleaning supplies?
We do not leave any chemicals in the
home but there is a washing machine, dryer, mop, broom,
dustpan, vacuum, dishwasher, iron and ironing board in the
property. There are starter paper products in the home;
however you will be responsible for your other needs there
Do you offer Travel Insurance?
Yes! You may visit our website, and
click the button for "travel insurance" which
is provided by AIG Travel Guard, one of the most well respected
companies in the industry offering TRAVEL INSURANCE.
is your cancellation policy?
This is an excellent question and
one we suggest you ask all companies that you may be considering
for your Central Florida vacation. Homes4uu allows you to
cancel up to 15 days of arrival with FULL REFUND less a
$35 processing fee. Most other companies charge up to $300-$400
dollars as a deposit - often, non-refundable at all.
will I be responsible for when we check out?
We request that you simply return
the keys to the appropriate check in location. Instructions
will be sent to you in advance and/or in the home.
there shopping near by?
Yes, you have local shopping, restaurants
and store within just minutes of all of our properties.
there transportation to the parks?
Since the homes are located in normal
residential communities, scheduled transportation is not
permitted by the communities. Homes4uu does however, offer
great rates through Avis and Dollar Rental car which do
provide great discounts to our guests. Please check our
website for more information. Certain condominium
resorts we offer do offer transportation to the Walt Disney
World Resort area.
would I stay in a vacation rental during my next trip to
guests choose to stay in a vacation rental for a combination
of reasons — value, location, privacy, amenities and
overall comfort and convenience. In a vacation rental, travelers
are able to reserve a fully furnished home with multiple
bedrooms and bathrooms underneath one roof, rather than
reserving multiple hotel rooms. Visitors enjoy their own
private, screened-in pools, as well as a full kitchen in-home,
and often in-home game rooms, billiard tables, home movie
theaters, and more. Most vacation rentals are also located
within minutes of major Orlando attractions.
is there to do in a vacation home?
There are amenities available in-home to fit every
travelers’ recreational lifestyle. Orlando
Vacation rental visitors boast access to their own private
pools, spas, and patios, as well as multiple televisions,
barbeque grills, DVD players, and often wireless internet
access, stand-up arcade games, billiard and air hockey tables,
PlayStation® and Xbox game systems.
types of homes are available to travelers?
Property managers offer fully furnished vacation
rentals to travelers and their families nearby to all of
Orlando’s major attractions, including private pool
homes, condos, and two-story town homes. Orlando
Vacation rentals are available from two to seven bedrooms
(1,050 – 4,000 square feet.) and up to six bathrooms,
all under one roof. Many vacation rentals also come equipped
with extra amenities for private recreation in-home, including
game rooms, billiard tables, and/or home movie theatres
with cinema-style seating.
the homes individually owned?
Nearly all vacation rental homes available in the
Orlando area are privately owned. Many rental homes are
overseen by property management companies, who manage the
home rental, maintenance and administration process for
individual homeowners and, in some instances, assist in
the purchase and sale of homes.
How do I find the right vacation home for me?
variety of industry associations have made it easy for travelers
to find their ideal vacation rental among the more than
25,000 currently available in the Orlando area. Guests can
visit each of these websites personally, and can often virtually
tour a variety of homes and available amenities, then book
conveniently and securely online or by phone.
can be assured that members of the above associations have
made a commitment to uphold each organization’s code
of ethics and business practices. This ensures guests are
provided a quality lodging experience. Travelers are also
encouraged to look for third-party endorsements on the websites
of rental management companies, including approval from
AAA, as well as membership in industry associations and
the Better Business Bureau.
do I make a reservation? Is it secure?
a vacation rental is a convenient and secure process as
many vacation rental companies offer both secure phone and
Internet reservations systems. Guests can often view photos
and amenities of individual homes prior to booking, making
it easier for travelers to find a home to fit their specific
visitors have to stay for long periods of time?
vacation rental management companies require a minimum stay
for reservations. Guests can contact the management company’s
customer service team or website for further information
and to confirm.
is the difference between renting from a management company
and renting directly from a homeowner?
renting from a management company, guests enjoy additional
benefits and services that are not typically offered by
single homeowners, including a 24-hour customer service
contact, concierge services, housekeeping, partnerships
with local vendors, and sometimes the ability to search
and reserve a home securely online. If a vacation home is
not managed, the individual homeowner is responsible for
the property’s maintenance, upkeep, and the customer
service offered to renters, often as an absentee owner from
other states or even countries abroad. Management companies
handle all of this for individual homeowners, ensuring consistency
and quality in both customer service and the level of accommodations.
I have questions during my stay, do I have someone I can
call for assistance?
area management companies offer an emergency contact that
guests can call 24 hours a day, seven days a week, for questions,
maintenance issues, and more. Be sure to inquire about any
guest services phone numbers or contacts upon check-in to
renting a vacation home, will I receive concierge services,
like room service, spa treatments, etc.?
experience all the benefits of a traditional hotel stay
with many additional amenities, including a concierge, as
well as options for in-home massages, spa treatments, a
personal chef to cook meals, pre-arrival grocery delivery
services, child care, and more. Most vacation rental management
companies also boast partnerships with local vendors to
offer guests discounts on tickets to Orlando attractions,
golf courses, as well as special rates on car and equipment
rentals, to name a few.
a daily housekeeping service available?
each vacation rental is thoroughly cleaned and prepared
for guests’ arrivals, management companies often offer
mid-stay housekeeping services, upon request, for an additional
fee. It is recommended that visitors inquire directly with
their vacation home’s reservations team for further
Economically, how does a vacation rental compare to a hotel
Vacation rentals often provide huge cost savings
by allowing guests to make just one reservation, rather
than multiple, for a group or family. Rates for some three-bedroom
Orlando vacation homes start at
just $120 per night, but sleep up to eight travelers versus
just one or two. Having a fully equipped kitchen in-home
also offers great value to travelers who want to save on
the costs associated with dining out for every meal.
if I need wheelchair accessibility?
Central Florida vacation rental companies offer wheelchair-accessible
accommodations that are approved by the Americans with Disabilities
Act (ADA). Please inquire with individual companies prior
to your reservation for additional information, accessibility
details, recommendations, and specific property amenities.
May I bring my pets?
variety of homes managed by Central Florida vacation rental
managers are pet-friendly, and some even offer welcome packages
for guests’ favorite four-legged friends. Pet deposits
and breed restrictions may apply.
if I want to stock my vacation home rental with food and
are a variety of supermarkets nearby to each vacation rental
community for guests who wish to have their favorite snacks
and meals on-hand and in-home. Many companies also offer
guests the ability to pre-order groceries online to be delivered
prior to their arrival.
How do I check-in to my vacation rental once I’ve
arrived in Orlando? Is there a designated check-in and check
rental companies offer a central office nearby to their
vacation rentals for convenient check in, pickup of guests’
keys, information about the area, and more. Others offer
pre-arrival check-in, providing information electronically
prior to guests’ arrival, including directions to/from
the airport and local highways, maps of the area, a key-code
for entry to the home, Orlando vacation ideas, and more.
yes, consistent with most Orlando area hotels and resorts,
vacation rental companies do designate a specific check-in
and checkout time. Early or late arrivals and departures
may also be requested.
I have Internet access and cable television?
rentals are furnished with cable television, DVD players
and multiple TV sets, and many are equipped with free wireless
Internet access. Several local companies additionally offer
complimentary usage of computers and connection to the Internet
at central guest office locations.
can I get to and from the theme parks and the airport?
driving to the Orlando area, each vacation rental management
company can provide convenient directions to and from the
attractions, airport, nearby services, shopping, beaches,
and more. For those arriving by air, many member companies
have established partnerships with local vendors to offer
discounted car rental rates. Information may appear on member
Web sites, and for additional information and rates, guests
can contact association members directly.
vacation homes rated for their quality and services?
has historically rated many Orlando area vacation rentals
based on their level of lodging excellence, as well as the
features and amenities offered. The highest AAA Rating that
a vacation rental can achieve is three coveted Diamonds.
Other sports associations and tourism groups have also offered
their stamp of approval for various companies, which can
be found on each of their respective Web sites.
rental companies themselves also designate specific levels
of accommodations, the highest usually including homes with
up to seven bedrooms and valuable added features like home
movie theaters, arcade rooms, designer furnishings, and
We are here 7 days a week to answer any questions you may