Orlando Vacation Home Rentals
FAQ's (Frequently Asked Questions)
What is a vacation rental?
homes are a growing lodging option for travelers in the Orlando area
and across the world. Representing a wonderful value for families and
groups, vacation rentals allow travelers visiting the destination to
stay under one roof while providing considerably more space and, in
many instances, amenities not found in one’s own home.
Why Homes4uu ?
Homes4uu you has been successfully renting vacation
homes in the Central Florida / Disney area since 1998 -- Much of
our business is families that have been staying with us year after year
for many years or referrals. If you are in the process of
choosing a company to assist you with your vacation plans, consider our
affiliation with Kissimmee Guest Services. Considered one of the
top companies selling attraction tickets, KGS has also been servicing
the Central Florida area for over 10-years. They will assist you
in choosing the correct ticket or ticket packages and personally
deliver them to your home.
How long has Homes4uu been in business?
Homes4uu was started in 1998 as
an Orlando vacation homes and condo rental company.
Homes4uu has expanded and also offers, vacation homes and vacation
rentals in New Smyrna Beach FL, Naples FL and Kissimmee. Homes4uu is
considered to be one of the most well respected vacation rental firms
in the area.
Is Homes4uu licensed by the state of Florida?
Yes, Homes4uu is licensed &
bonded by the state of Florida. We are also members in good standing
with the Orlando Better Business Bureau. Click the following link to
see a list of our professional affiliations, Orlando
your office hours?
Our office hours are from 8:30 am to 8:00 pm
- 7 days a week.
How close are the homes and condos to Disney World?
All Homes4uu homes are within 7-12 minutes
from Disney. They are located in only the best, up-scale residential
communities surrounding the Disney Resort area.
Is it like a timeshare? Is any ownership involved?
Vacation rentals are not like timeshares, as
they don’t involve any type of ownership, maintenance fees, or
commitments of any sort. Travelers can simply rent a vacation home for
their getaway, much like a traditional hotel’s reservation and
have to take a timeshare tour to get these great rates?
No. We are not in anyway
affiliated with time share. The homes and condos are all individually
owned by people just like you. This has nothing to do with timeshare at
How will I receive my confirmation and arrival
instructions from Homes4uu?
You will receive a reservation
confirmation email within 24 hours of making your reservation. Expect a
second email with arrival instructions 2 weeks prior to your arrival.
If you have not received these emails and you have adjusted your spam
filters, please contact a reservations agent at 1-888-746-5446 or
Do you offer group rates and planning?
Homes4uu has successfully
managed hundreds of family & corporate groups over the years.
Homes4uu always keeps the groups close together & one community and
handles all the minor details of your group booking.
What is required to make a reservation?
When ready to confirm your
reservation you may either book online or call to speak with one of our
reservations agent TOLL FREE: 1-888-746-5446. Homes4uu requires one
night’s room and tax to confirm. The remaining balance is
processed 7 -14 days prior to your arrival. We strongly encourage to
check this policy with other companies you may be considering as most
request $300 to $400 as a deposit - non refundable.
When is Check-in &
Your home will be available for
Check-in at 4:00 p.m. An early check-in can be coordinated for an
additional fee. Check out time is 10:00 a.m. Typically, vacation homes
take more time than cleaning a normal hotel room -- This is the reason
for the 10AM checkout as the next guest checks in at 4PM.
How many people are allowed to stay in each home?
By state law, occupancy may not
exceed what is posted for each home. Maximum occupancy includes infants
The following outlines the maximum occupancy for each
home, unless otherwise posted:
2 bedroom sleeps
maximum of 6
3 bedroom sleeps maximum of 8
4 bedroom sleeps maximum of 10
5 bedroom sleeps maximum of 12
6 bedroom sleeps maximum of 14
7 bedroom sleeps maximum of 16
You may heat the pool for a
Do you allow pets?
Homes4uu does allow pets. There
is a $100.00 non refundable pet fee.
Is there air conditioning and heat?
All homes and condos do come
fully equipped with central heat and air.
Is there a fully
equipped kitchen in the property?
Yes, every vacation home, town
home and condo has a fully equipped kitchen including:
Pots & Pans
Dishes, glasses, silverware and cooking utensils
Washer and Dryer
Iron and ironing board
Vacuum Cleaner, Broom and Dust Pan
Is there a telephone at the property?
Yes, there is a telephone at
every vacation home or condo. Local calls are free and long distance
calls require a calling card or credit card number for usage. For
security reasons, the telephone numbers to the properties is not given
until the morning of check-in.
Are linens and towels provided?
Yes, there are linens and
towels provided in each home.
Are the properties cleaned daily?
No, the vacation home is
cleaned before your arrival and after your departure. You can request
Mid-stay clean at an additional charge. A Mid-stay clean includes:
washing all sheets and towels, cleaning all bathrooms, kitchen area,
vacuum and dusting, sweeping and mopping and refreshing your starter
Are the properties Non-Smoking?
Yes, all of our properties are
Non-Smoking. Smoking is permitted outside of the property only.
Are there cleaning supplies?
We do not leave any chemicals
in the home but there is a washing machine, dryer, mop, broom, dustpan,
vacuum, dishwasher, iron and ironing board in the property. There are
starter paper products in the home; however you will be responsible for
your other needs there after.
Do you offer Travel
Yes! You may visit our website,
and click the button for "travel insurance" which is provided by AIG
Travel Guard, one of the most well respected companies in the industry
offering TRAVEL INSURANCE.
What is your cancellation policy?
This is an excellent question
and one we suggest you ask all companies that you may be considering
for your Central Florida vacation. Homes4uu allows you to cancel up to
15 days of arrival with FULL REFUND less a $35 processing fee. Most
other companies charge up to $300-$400 dollars as a deposit - often,
non-refundable at all.
What will I be responsible for when we check out?
We request that you simply
return the keys to the appropriate check in location. Instructions will
be sent to you in advance and/or in the home.
shopping near by?
Yes, you have local shopping,
restaurants and store within just minutes of all of our properties.
transportation to the parks?
Since the homes are located in
normal residential communities, scheduled transportation is not
permitted by the communities. Homes4uu does however, offer great rates
through Avis and Dollar Rental car which do provide great discounts to
our guests. Please check our website for more information.
Certain condominium resorts we offer do offer transportation to the
Walt Disney World Resort area.
would I stay in a vacation rental during my next trip to Orlando?
Many guests choose to stay in a vacation
rental for a combination of reasons — value, location, privacy,
amenities and overall comfort and convenience. In a vacation rental,
travelers are able to reserve a fully furnished home with multiple
bedrooms and bathrooms underneath one roof, rather than reserving
multiple hotel rooms. Visitors enjoy their own private, screened-in
pools, as well as a full kitchen in-home, and often in-home game rooms,
billiard tables, home movie theaters, and more. Most vacation rentals
are also located within minutes of major Orlando attractions.
there to do in a vacation home?
There are amenities available in-home to fit
every travelers’ recreational lifestyle. Orlando
Vacation rental visitors boast access to their own private pools,
spas, and patios, as well as multiple televisions, barbeque grills, DVD
players, and often wireless internet access, stand-up arcade games,
billiard and air hockey tables, PlayStation® and Xbox game systems.
types of homes are available to travelers?
Property managers offer fully furnished
vacation rentals to travelers and their families nearby to all of
Orlando’s major attractions, including private pool homes,
condos, and two-story town homes. Orlando Vacation
rentals are available from two to seven bedrooms (1,050 – 4,000
square feet.) and up to six bathrooms, all under one roof. Many
vacation rentals also come equipped with extra amenities for private
recreation in-home, including game rooms, billiard tables, and/or home
movie theatres with cinema-style seating.
homes individually owned?
Nearly all vacation rental homes available
in the Orlando area are privately owned. Many rental homes are overseen
by property management companies, who manage the home rental,
maintenance and administration process for individual homeowners and,
in some instances, assist in the purchase and sale of homes.
How do I find the right vacation home for me?
A variety of industry associations have made
it easy for travelers to find their ideal vacation rental among the
more than 25,000 currently available in the Orlando area. Guests can
visit each of these websites personally, and can often virtually tour a
variety of homes and available amenities, then book conveniently and
securely online or by phone.
Travelers can be
assured that members of the above associations have made a commitment
to uphold each organization’s code of ethics and business
practices. This ensures guests are provided a quality lodging
experience. Travelers are also encouraged to look for third-party
endorsements on the websites of rental management companies, including
approval from AAA, as well as membership in industry associations and
the Better Business Bureau.
How do I
make a reservation? Is it secure?
Booking a vacation rental is a convenient
and secure process as many vacation rental companies offer both secure
phone and Internet reservations systems. Guests can often view photos
and amenities of individual homes prior to booking, making it easier
for travelers to find a home to fit their specific needs.
visitors have to stay for long periods of time?
Some vacation rental management companies
require a minimum stay for reservations. Guests can contact the
management company’s customer service team or website for further
information and to confirm.
the difference between renting from a management company and renting
directly from a homeowner?
When renting from a management company,
guests enjoy additional benefits and services that are not typically
offered by single homeowners, including a 24-hour customer service
contact, concierge services, housekeeping, partnerships with local
vendors, and sometimes the ability to search and reserve a home
securely online. If a vacation home is not managed, the individual
homeowner is responsible for the property’s maintenance, upkeep,
and the customer service offered to renters, often as an absentee owner
from other states or even countries abroad. Management companies handle
all of this for individual homeowners, ensuring consistency and quality
in both customer service and the level of accommodations.
have questions during my stay, do I have someone I can call for
Many area management companies offer an
emergency contact that guests can call 24 hours a day, seven days a
week, for questions, maintenance issues, and more. Be sure to inquire
about any guest services phone numbers or contacts upon check-in to
renting a vacation home, will I receive concierge services, like room
service, spa treatments, etc.?
Guests experience all the benefits of a
traditional hotel stay with many additional amenities, including a
concierge, as well as options for in-home massages, spa treatments, a
personal chef to cook meals, pre-arrival grocery delivery services,
child care, and more. Most vacation rental management companies also
boast partnerships with local vendors to offer guests discounts on
tickets to Orlando attractions, golf courses, as well as special rates
on car and equipment rentals, to name a few.
daily housekeeping service available?
While each vacation rental is thoroughly
cleaned and prepared for guests’ arrivals, management companies
often offer mid-stay housekeeping services, upon request, for an
additional fee. It is recommended that visitors inquire directly with
their vacation home’s reservations team for further information.
Economically, how does a vacation rental compare to a hotel stay?
Vacation rentals often provide huge cost
savings by allowing guests to make just one reservation, rather than
multiple, for a group or family. Rates for some three-bedroom Orlando vacation homes start at just $120 per
night, but sleep up to eight travelers versus just one or two. Having a
fully equipped kitchen in-home also offers great value to travelers who
want to save on the costs associated with dining out for every meal.
I need wheelchair accessibility?
Many Central Florida vacation rental
companies offer wheelchair-accessible accommodations that are approved
by the Americans with Disabilities Act (ADA). Please inquire with
individual companies prior to your reservation for additional
information, accessibility details, recommendations, and specific
bring my pets?
A variety of homes managed by Central
Florida vacation rental managers are pet-friendly, and some even offer
welcome packages for guests’ favorite four-legged friends. Pet
deposits and breed restrictions may apply.
I want to stock my vacation home rental with food and snacks?
There are a variety of supermarkets nearby
to each vacation rental community for guests who wish to have their
favorite snacks and meals on-hand and in-home. Many companies also
offer guests the ability to pre-order groceries online to be delivered
prior to their arrival.
How do I check-in to my vacation rental once I’ve arrived in
Orlando? Is there a designated check-in and check out time?
Some rental companies offer a central office
nearby to their vacation rentals for convenient check in, pickup of
guests’ keys, information about the area, and more. Others offer
pre-arrival check-in, providing information electronically prior to
guests’ arrival, including directions to/from the airport and
local highways, maps of the area, a key-code for entry to the home,
Orlando vacation ideas, and more. And yes, consistent with most Orlando
area hotels and resorts, vacation rental companies do designate a
specific check-in and checkout time. Early or late arrivals and
departures may also be requested.
have Internet access and cable television?
Vacation rentals are furnished with cable
television, DVD players and multiple TV sets, and many are equipped
with free wireless Internet access. Several local companies
additionally offer complimentary usage of computers and connection to
the Internet at central guest office locations.
I get to and from the theme parks and the airport?
If driving to the Orlando area, each
vacation rental management company can provide convenient directions to
and from the attractions, airport, nearby services, shopping, beaches,
and more. For those arriving by air, many member companies have
established partnerships with local vendors to offer discounted car
rental rates. Information may appear on member Web sites, and for
additional information and rates, guests can contact association
vacation homes rated for their quality and services?
AAA has historically rated many Orlando area
vacation rentals based on their level of lodging excellence, as well as
the features and amenities offered. The highest AAA Rating that a
vacation rental can achieve is three coveted Diamonds. Other sports
associations and tourism groups have also offered their stamp of
approval for various companies, which can be found on each of their
respective Web sites.
companies themselves also designate specific levels of accommodations,
the highest usually including homes with up to seven bedrooms and
valuable added features like home movie theaters, arcade rooms,
designer furnishings, and more.
PREPAID HOME /
Note that Homes4uu Vacation
Homes pre-negotiates room rates with our suppliers to facilitate the
booking of your reservations. You acknowledge that Homes4uu
Vacation Homes provides services to facilitate
each reservation for a consideration or facilitation fee. The room
/ home rate displayed on the website is a combination of the
pre-negotiated room rate for rooms / homes reserved by Homes4uu
Vacation Homes on your behalf and the facilitation / service fee
retained by Homes4uu Vacation Homes for their services. You authorize
Homes4uu Vacation Homes to book reservations for the total reservation
price, which includes the room rate displayed on the website, plus tax
recovery charges and service fee and any Homes4uu Vacation Homes
service charges. You agree that your credit card will be charged by
Homes4uu Vacation Homes for the total reservation price. Upon
submitting your reservation request you authorize Homes4uu Vacation
Homes to facilitate hotel / home reservations on your behalf,
including making necessary payments with suppliers.
You acknowledge that except
as provided below with respect to tax obligations on the amounts we
retain for our services, Homes4uu Vacation Homes does not collect taxes
for remittance to applicable taxing authorities "in certain counties"
and the tax recovery charges on prepaid hotel &
home transactions are a recovery of the estimated local taxes
(e.g. sales and use, occupancy, room tax, excise tax, value added tax,
etc) that Homes4uu Vacation Homes pays to the hotel / home supplier for
taxes due on the hotel's rental rate for the room / home. The hotel
/ home suppliers invoice Homes4uu Vacation Homes for tax
The hotel / home suppliers
are responsible for remitting applicable taxes to the applicable taxing
jurisdictions. Homes4uu Vacation Homes does represent themselves
as co-vendors with the supplier with whom we book or reserve our
customer's travel arrangements. We retain service fees as
additional compensation in servicing your travel reservation. Service
fees retained by Homes4uu Vacation Homes for their services vary based
on the amount and type of hotel / home reservation.
You may cancel or change
your prepaid hotel / home reservation however, you will be charged the
cancellation or change fee as indicated on the confirmation. If you do
not cancel or change your reservation before the cancellation policy
period applicable to the hotel / home you reserved, which varies by
accommodation you will be subject to a charge as noted on the
confirmation. This could include applicable nightly rates, tax
recovery charges and service fees. In the event you do not show for the
first night of the reservation and plan to check-in for subsequent
nights in your reservation, you must confirm the reservation changes
with us no later than 30 days prior to arrival.
You agree to pay any
cancellation or change fees that you incur. In limited cases, some
hotels / homes do not permit changes to or cancellations of
reservations after they are made, as indicated on yhour
confirmation. You agree to abide by the terms and conditions
imposed with respect to your prepaid hotel reservations.
We are here 7 days a week to answer any questions you may have.